Live Chat

Live chat for your website that converts visitors

Talk to visitors the moment they need you. FloatMessage gives you a real-time chat widget, AI auto-replies, proactive triggers, and a ticketing inbox — all from one drop-in script.

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Live chat for your website that converts visitors

Why teams pick this

Real-time messaging

Instant two-way conversations between you and your visitors. See who is online, where they are, and what page they're on.

AI auto-reply

Pick from Gemini, GPT-4o, or Claude. The AI answers common questions instantly and hands off to you when needed.

Proactive triggers

Auto-message visitors based on URL, country, visit count, or time on page. Catch high-intent traffic before they bounce.

Built-in ticketing

Turn any chat conversation into a tracked support ticket with notes, status, and media attachments — no extra tool required.

How it works

Enable chat in settings

Open your dashboard, go to Chat → Settings, and toggle live chat on. Customize colors, welcome message, and position.

Add the embed script

Drop a single line of JavaScript into your site's <head>. Works on WordPress, Shopify, Webflow, Wix, or plain HTML.

Start chatting

Visitors see a chat bubble immediately. You get desktop notifications and a real-time inbox in your dashboard.

Built for these use cases

E-commerce stores

Recover abandoned carts by chatting with shoppers in real time. Trigger proactive messages on checkout pages.

SaaS landing pages

Answer pricing and integration questions before visitors close the tab. Hand off to AI when you're offline.

Service businesses

Collect leads, qualify them with the AI, and turn the conversation into a ticket your team can follow up on.

Frequently asked questions

Is the live chat free?

FloatMessage gives you a free 30-day trial with full live chat included. After that, the Pro plan starts at $10/month with unlimited chats.

Does it work on mobile?

Yes. The chat widget is fully responsive and works on every modern mobile browser. The dashboard is also a Progressive Web App you can install on your phone.

Can I use my own AI model?

Yes. Bring your own API key for Gemini, OpenAI (GPT-4o, GPT-4o mini), or Anthropic (Claude Sonnet, Claude Haiku). Switch models any time from settings.

How does the AI know about my product?

Configure up to 10 knowledge URLs (pricing, FAQ, docs). FloatMessage scrapes them daily and injects clean text as context for every AI reply.

Can I take over from the AI?

Yes. The moment you send a manual message, the AI automatically pauses for that conversation so you stay in control.

Try live chat free for 30 days

No credit card required. Full access to every feature.

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Live Chat & AI