NFC tags
A tap instead of a scan. Everything in In person works with NFC already, because a tag holds a URL and your touchpoint link is a URL. There is nothing to enable - you just write it.
What to write
Open the touchpoint in In person and copy its link - it looks like https://floatmessage.com/r/ab12cd3. Write that to the tag as a URL record (sometimes called a URI record). Set the touchpoint's placement to NFC tag so its taps are counted apart from your printed codes.
Taps land on the same redirect as a scan, so they appear in scan performance exactly like one.
Which tags
- NTAG213 holds about 130 characters. That is plenty for a touchpoint link, and it is the cheapest of the three. This is the one to buy unless you have a reason not to.
- NTAG215 holds about 490. Worth it only if you plan to write something longer than a link later.
- Stickers vs discs vs cards. A sticker on the underside of a table works; a sticker on metal does not, unless it is sold as on-metal - the metal detunes the antenna and the phone finds nothing.
Lock it
A blank NFC tag is writable by anyone with a phone. If a tag is somewhere the public can reach - a table, a counter, a window - use your writing app's lock or make read-only option once you are happy with it. Otherwise somebody can point your tag at their own page.
Locking is permanent. That is fine here: the link itself never needs to change, because you change where it goes from the dashboard rather than by rewriting the tag.
Worth knowing
- Every current iPhone and essentially every Android reads NFC without an app. Older iPhones need the tag to be tapped from the control centre.
- A tag is invisible. People need to be told it is there, so put a printed prompt next to it - which is usually a QR code anyway, giving people both options.
- We do not sell tags and we do not write them. Any NFC writing app does the job, and the tags are a few pence each.