Platform Setup3 min read

How to Add FloatMessage to Your WordPress Site

This guide walks you through installing the official FloatMessage WordPress plugin. By the end, you'll have floating messages and optionally live chat running on your WordPress site - no coding required.

1

Install the plugin from WordPress.org

In your WordPress admin, go to Plugins → Add New and search for FloatMessage. Click Install Now on the FloatMessage — Live Chat & Floating Messages entry, then Activate.

You can also open the plugin page directly at wordpress.org/plugins/floatmessage-live-chat. If your host blocks the plugin directory, grab the ZIP from the WordPress Plugin documentation page and upload it via Plugins → Add New → Upload Plugin.

WordPress admin Plugins page with the Upload Plugin button highlighted
Click Upload Plugin at the top of the Add Plugins page
WordPress showing plugin installed successfully with Activate Plugin button
Click Activate Plugin to enable FloatMessage
2

Connect your FloatMessage account

Go to Settings → FloatMessage. You'll see a Connect FloatMessage Account button.

Click it to open FloatMessage in a new tab. Sign up with Google or email/password - you'll get a 30-day free trial with full access, no credit card required.

After signing in, you'll be redirected back to your WordPress settings page automatically. Your User ID is saved and your WordPress domain is added to your FloatMessage account.

FloatMessage WordPress plugin settings page showing the Connect Account button
Click Connect FloatMessage Account to link your account
Tip: Already have a FloatMessage account? The connect button works for existing accounts too - just log in and you'll be linked automatically.
3

Create your first message

In the FloatMessage dashboard, click Messages in the sidebar, then New Message. Pick a template, customize it, and save.

FloatMessage dashboard showing the message editor with template selection and HTML/CSS editing
Create and customize your message in the dashboard

Your message will automatically appear on your WordPress site - no additional configuration needed in WordPress.

4

Verify it's working

Open your WordPress site in a new tab. Your floating message should appear based on the trigger you configured. You can also confirm the plugin is active in your Plugins list.

WordPress plugins list showing FloatMessage - Floating Messages & Live Chat activated
FloatMessage is now active in your plugins list
Tip: The plugin supports auto-updates - new versions will appear in your WordPress Dashboard → Updates page automatically.
Tip: You can manage all your messages, chat settings, and analytics from the FloatMessage dashboard - no need to touch WordPress again.